PROTECTING YOUR IDENTITY West Union Bank’s “Privacy Policies” dictate procedures used to protect customer information from unauthorized access. The Information Systems Policy is distributed to each employee and every employee is trained on the procedures within the policy. New employees are trained to protect customer information as a part of their job training.   Access to nonpublic information about you and other customers is restricted and limited to bank employees who need to know that information to provide products or services to you or “to follow the law”.   Before using any of West Union Bank’s online services, you develop a secret “password” only you know. This assures you, and only you, have access to your accounts.   West Union Bank uses powerful encryption software that converts the information into secure code, safeguarding your online transactions and personal information.   WHAT YOU CAN DO TO HELP   Do not give out financial information such as checking and credit card numbers, or your Social Security number, unless you know the person or organization you’re dealing with, even someone claiming to be from the bank.   Report lost or stolen checks immediately. West Union Bank can block payment on the check numbers involved. Also, review new deliveries of checks to make sure none have been stolen in transit.   Closely guard your ATM Personal identification Number and ATM receipts.   Shred any financial solicitations or other bank statements before disposing of them.   Put outgoing mail into a secure, official Postal Service collection box.   If regular bills fail to reach you,call the company to find out why.   If your bills include questionable items,don’t ignore them. Instead, investigate immediately to head off any possible fraud before it occurs.   Contact the major credit reporting agencies and request a copy of your credit report.   Together, West Union Bank and you, can head off identity theft before it happens.

From the FDIC

Identity theft continues to be one of the fastest growing crimes in the United States, and has ranked as one of the top consumer concerns for the past several years. The Federal Deposit Insurance Corporation (FDIC) has produced a multimedia presentation to help consumers protect themselves from identity theft. The presentation provides information on steps consumers should take to secure their computer and protect themselves from identity theft, as well as actions consumers should take if they become a victim of identity theft.

Click on the link below to go to the video

Don't Be an On-line Victim: How to Guard Against Internet Thieves and Electronic Scams.