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PROTECTING
YOUR IDENTITY
West
Union Bank’s “Privacy Policies” dictate procedures
used to protect customer information from unauthorized access. The
Information Systems Policy is distributed to each employee and every
employee is trained on the procedures within the policy. New employees
are trained to protect customer information as a part of their job
training.
Access to nonpublic information about you and other customers is
restricted and limited to bank employees who need to know that information
to provide products or services to you or “to follow the law”.
Before using any of West Union Bank’s online services, you
develop a secret “password” only you know. This assures
you, and only you, have access to your accounts.
West Union Bank uses powerful encryption software that converts
the information into secure code, safeguarding your online transactions
and personal information.
WHAT YOU CAN DO TO HELP
Do not give out financial information such as checking and credit
card numbers, or your Social Security number, unless you know the
person or organization you’re dealing with, even someone claiming
to be from the bank.
Report lost or stolen checks immediately. West Union Bank can block
payment on the check numbers involved. Also, review new deliveries
of checks to make sure none have been stolen in transit.
Closely guard your ATM Personal identification Number and ATM receipts.
Shred any financial solicitations or other bank statements before
disposing of them.
Put outgoing mail into a secure, official Postal Service collection
box.
If regular bills fail to reach you,call the company to find out
why.
If your bills include questionable items,don’t ignore them.
Instead, investigate immediately to head off any possible fraud
before it occurs.
Contact the major credit reporting agencies and request a copy of
your credit report.
Together, West Union Bank and you, can head off identity theft before
it happens.
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