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Alerts

West Union Bank Online Loan Payment Portal Update

West Union Bank is in the process of updating our Online Debit Card Payment Portal, located on our bank website. If you currently have an existing West Union Bank loan payment set up as a recurring payment it will be necessary for you to re-enter your loan information in the new portal. Please take the necessary steps outlined below. This should only take a few minutes.

  • You are currently on West Union Banks’ website, westunionbank.com Please click on “Make a Loan Payment”.
  • Enter your loan information.
  • You will be required to select how you want your payments to be made. To continue relying on the convenience and peace of mind that your loan payment is being automatically paid, you will choose the option of a recurring payment.  Or you may choose to access the Online Payment Portal every month to make your payment as a one-time payment.
  • This system conversion will take place on February 10th, 2022. Please be sure to visit the site and make the necessary changes after that date to ensure you won’t have any interrupted payments, potential delinquencies and late payment fees which could reflect negatively on your credit history.  Please take a few minutes to update your payment information for a smooth transition after 2/10/22 for any payments due after 2/10/2022

 

West Union Bank is sorry for any inconvenience this may cause you.  Please do not hesitate to call us at (304) 873-2361 and ask for the Loan Servicing Department if you have any problems setting your payments up.

Thank you.

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