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Privacy Policy

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number Name Address Date of Birth Phone Number Income. When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons West Union Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes West Union Bank share?Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes— to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes— information about your transactions and experiences No We Don't Share
For our affiliates’ everyday business purposes— information about your creditworthiness No We Don't Share
For nonaffiliates to market to you No We Don't Share
Questions? Call 304 873-2361 or go to
Who we are
Who is providing this notice? West Union Bank
What we do
How does West Union Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does West Union Bank collect my personal information? We collect your personal information, for example, when you Open an account Deposit money Apply for a loan Use your Debit card Provide employment information Make a wire transfer
Why can’t I limit all sharing? Federal law gives you the right to limit only ◼ sharing for affiliates’ everyday business purposes—information about your creditworthiness ◼ affiliates from using your information to market to you ◼ sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies. West Union Bank has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. West Union Bank does not share with nonaffiliates so they can market you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners includes a credit card companies.
Other important information

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