Privacy Policy

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Privacy Policy


FACTS

WHAT DOES WEST UNION BANK  DO
WITH YOUR PERSONAL INFORMATION?

Rev 09/2016

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Name
  • Address and Date of Birth
  • Phone Number and Income

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons West Union Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does West Union Bank share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

No

For our affiliates’ everyday business purposes—
information about your transactions and experiences

No

No

For our affiliates’ everyday business purposes—
information about your creditworthiness

No

No

For nonaffiliates to market to you

No

No

Questions?

Call 800 891-2361 or go to www.westunionbank.com

Who we are

Who is providing this notice?

West Union Bank

What we do

How does West Union Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does West Union Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • apply for a loan or use your debit card
  • provide employment information or make a wire transfer

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • West Union Bank has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • West Union Bank does not share with nonaffiliates.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partner includes a credit card company.